Delivery and Returns
Standard Delivery - Free
We are currently offering free standard delivery on all orders with no minimum order value.
We endeavour to ship within 1 working day and all items are sent with Royal Mail.
Although it may reach you much sooner, please allow up to 5 working days for delivery.
Next Day Delivery - £7.50
If you need your items sooner, we can send them using Royal Mail Special Delivery, but please bear in mind we are a high street shop and not open every day so check the information below:
Orders placed Tuesday to Thursday: Items will reach you before 1 pm the next day providing we have received your order by 12:30 pm. Orders placed after 12:30 pm will be posted the next working day.
Orders placed Friday: Items will reach you by 1 pm Monday at the latest providing we have received your order by 4 pm. This is because Special Delivery is not guaranteed on Saturday.
Orders placed Saturday to Sunday: Orders placed on a weekend will be sent on Monday for Tuesday delivery by 1 pm.
As long as an item is unworn and in original condition along with its original packaging, you can return it to us up to 14 days after purchase. We will issue a refund via your original payment method (minus any postage cost) or an exchange if requested.
You will be responsible for the return postage cost and we would always recommend using a tracked service as we cannot be responsible for items going missing.
To initiate returning an unwanted item please get in touch with us using any of the options at the bottom of the page.
Exceptions to Unwanted Items
Unfortunately, due to hygiene reasons earrings cannot be returned.
In the unlikely event your item is faulty or develops a fault then please contact us initially and we will happily help and advise you what to do. All of our contact details are at the bottom of the page.